We aim to send orders within 2 working days. Weekends and German Bank Holidays are not considered working days.
Delivery time within Europe 2-3 days. Most other countries between 4-10 days.
All orders are shipped via Deutsche Post (DHL).
For shipments outside of Europe, please note that the shipping rates are not inclusive of any customs or import duties that could be levied when the package reaches your destination country.
In the rare event that goods are delivered faulty or damaged please contact us at firstname.lastname@example.org so we can arrange a replacement. Damage incurred by postal services will not be refunded. Please ensure that the goods are returned in perfect saleable condition within 7 days of receipt to: