Sending + Receiving

DELIVERY

We aim to send orders within 7 working days. Weekends and German Bank Holidays are not considered working days. Please note that orders may take longer to deliver to certain countries due to factors outside our control.

DELIVERY CHARGES

All orders are shipped with DHL and are insured (loss & damage).
The shipping charges calculation is based on the destination (see box below).
All posters are shipped in sturdy postal tubes. We can ship up to 3 posters in one tube.
Free shipping for all orders over 300 EUR.

Please note that these charges only include delivery; therefore non-EU customers will be responsible for import duties and local taxes.


National = 6 EUR

Germany

Zone 1 = 17 EUR

Austria, Latvia, Belgium, Lithuania, Bulgaria, Luxembourg, Croatia, Malta, Cyprus (except Northern Cyprus), Monaco, Czech Republic, Netherlands (except non-European territories), Denmark (except the Faroe Islands, Greenland), Poland, Estonia, Portugal, Finland (except the Åland Islands), Romania, France (except overseas departments and territories), Slovakia, Greece (except Mount Athos), Slovenia, Hungary, Spain (except the Canary Islands, Ceuta + Melilla), Ireland, Sweden, Italy (except Livigno and Campione d’Italia), United Kingdom (except the Channel Islands)

Zone 2 = 30 EUR

Åland Islands (Finland), Liechtenstein, Andorra, Livigno (Italy), Albania, Macedonia, Belarus, Melilla (Spain), Mount Athos (Greece), Moldavia, Bosnia-Herzegovina, Montenegro, Campione d’Italia (Italy), Norway, Ceuta (Spain), Russian Federation, Faroe Islands (Denmark), San Marino, Georgia, Switzerland, Gibraltar (United Kingdom), Serbia, Greenland (Denmark), Turkey, Iceland, Ukraine, Channel Islands (United Kingdom), Vatican City, Canary Islands (Spain), Cyprus (Northern Cyprus), Kosovo (Serbian province)

Zone 3 = 36 EUR

Algeria, Lebanon, Armenia, Libya, Azerbaijan, Morocco, Canada, Palestinian territories, Egypt, St. Pierre & Miquelon (FR), Israel, Syria, Jordan, Tunisia, Kazakhstan, United States of America

Zone 4 = 43 EUR

Rest of the world

PAYMENT VIA

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RETURNS

In the rare event that goods are delivered faulty or damaged please contact us at shop@doorofperception.com so we can arrange a replacement. Damage incurred by postal services will not be refunded. Please ensure that the goods are returned in perfect saleable condition within 7 days of receipt to:

Ben Roth
Urbanstraße 64
10967 Berlin
Germany