Marshall Rosenberg
Nonviolent Communication

When I first started to read a book on Nonviolent Communication years ago, I immediately understood its utter importance. It’s a simple yet powerful method for clear, empathic communication beneficial for all of us. We all know these situations in which we’re not able to communicate in a satisfying way. We feel the situation slip and we know this only means trouble on both sides but we can’t turn it around.

There are four components to the NVC model as shown in this PDF.
Get the book, take a course, I promise you wont regret it.

Holding onto anger is like drinking poison and expecting the other person to die.
Buddha

A brief introduction with Marshall Rosenberg

Marshall Rosenberg — The Cause of Anger

Marshall Rosenberg: The Cause of Anger